Support

Verification uses an AI vision model to confirm a real study setup. It can occasionally get it wrong in either direction. Make sure your books, notes, or screen are clearly in frame, the shot is well-lit, and you’re photographing a live scene (not a photo of a photo). If you believe a session was wrongly rejected, email support@studiaios.com with the date and time.

Streaks are based on studying each day in your local time zone. Traveling across time zones or a missed day can break a streak. If your stats look genuinely off, send us your account email and roughly when it happened and we’ll investigate.

Studia+ is billed through Apple. Manage or cancel anytime in iOS Settings → tap your name → Subscriptions → Studia. Cancel at least 24 hours before the period ends to avoid the next charge. Deleting the app does not cancel a subscription. Refunds are handled by Apple at support.apple.com/billing.

App blocking is built on Apple’s Screen Time (FamilyControls) frameworks. If the shield isn’t working, check that you granted Screen Time permission when prompted, and that no conflicting restrictions are set in iOS Settings → Screen Time. Restarting the app after granting permission usually fixes it.

Email support@studiaios.com from your account email to request deletion. Your personal data is removed within 30 days. See the Privacy Policy for details on what we keep and why.

No. Proof photos are sent to a vision model for a verdict and then discarded — never stored or used to train models. Noise sensing reads only ambient sound levels; audio is never recorded or transmitted. Full detail is in the Privacy Policy.

Email support@studiaios.com. We read every message and aim to reply within a couple of business days.